Check our size chart (linked on each product page) with hand length/width for a perfect fit.

Most are—check the product “Care Tips” section; leather gloves need hand washing.

Heated/ski gloves work to -20°C; daily gloves suit -5°C to 10°C.

Yes—our conductive fabric works with smartphones, tablets, and smartwatches.

Yes, our “Plus-Size Winter Gloves” (size XL–3XL) fit larger hand sizes.

We only offer Cash on Delivery (COD)—pay in cash when your order arrives.

No, COD is free—no hidden charges added to your order.

COD is available in most European cities; check your zip code at checkout.

No—you pay the full order amount (discount price) only when you receive the gloves.

The courier will reschedule delivery (once) or cancel the order—no penalties.

Only necessary details: name, delivery address, phone number (for order updates).

No—we never sell, rent, or share your info with external companies.

We use encrypted servers and follow EU GDPR rules to protect your data.

Yes—email grualccuy@gmail.com to request a data copy or deletion.

Only essential cookies (for checkout/order tracking)—no tracking cookies.

Email support with your order ID, explain the reason, and we’ll send a free return label.

You have 30 days from delivery to return unused, undamaged gloves.

We’ll send the refund via bank transfer (provide your bank details) within 5 business days.

Yes—we cover all return shipping costs, no matter the reason.

We’ll send a free replacement or full refund—just share photos of the issue.